A vehicle shows approximately 59,000 miles. What should the service consultant recommend?

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Recommending a service based on the vehicle's mileage is crucial to maintaining its performance and reliability. At approximately 59,000 miles, the vehicle is nearing the 60,000-mile service interval, which typically includes a comprehensive check of various systems, fluid replacements, and preventive maintenance measures. This service is designed to address wear and tear that occurs as vehicle mileage increases and to prevent potential issues from arising.

By quoting a price and offering to schedule an appointment for this service, the consultant is helping the customer stay proactive in vehicle maintenance. This not only prepares the vehicle for further road use but can also enhance its longevity and safety. Additionally, following the service schedule recommended by the manufacturer helps in maintaining any warranties that may still be in effect.

Waiting until 75,000 miles for service could lead to more significant issues if any essential maintenance is neglected, while saying that no service is required overlooks the typical recommendations for that mileage. Suggesting a full inspection instead may imply that standard maintenance is not necessary, which may mislead the customer about the importance of following regular service intervals. Therefore, the most prudent action is to proceed with the recommended 60,000-mile service at this point.

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