During the service write-up process, which piece of information is NOT needed?

The driver's license number for the customer is not typically needed during the service write-up process. While it's essential to confirm the customer's identity and ensure they have legal authorization for vehicle service, it is not a fundamental requirement for documenting the service request.

The vehicle identification number (VIN) is crucial as it uniquely identifies the vehicle and allows the service center to access its specific information, such as recalls or service bulletins. Contact information is necessary to communicate with the customer regarding their vehicle service updates or issues. Additionally, the service history of the vehicle can help the service consultant understand past repairs or issues, allowing for a more informed diagnosis and customer recommendations.

In contrast, while a driver's license may be helpful for verifying identity or for compliance with certain business practices, it does not directly impact the service write-up process in the same way as the other pieces of information do.