In a scenario where a customer requests an oil change and a tire rotation, who is correct in their recommendations?

In this scenario, recommending brake cleaning and inspection during an oil change and tire rotation is appropriate because these services are often related to routine maintenance checks. The condition of the brakes can be impacted by the vehicle's overall performance, and it's a good practice for service consultants to take the opportunity to assess brake health whenever the vehicle is on a lift for tire rotation. This proactive approach ensures that any potential issues can be addressed before they become more serious and costly for the customer.

On the other hand, recommending fuel system servicing is not directly relevant to the services requested by the customer and does not have a clear connection to the specific services of an oil change or tire rotation. Fuel system maintenance is typically performed based on factors such as mileage or performance issues rather than during standard routine maintenance, making it less pertinent in this context. Therefore, only the recommendation for brake cleaning and inspection aligns with the immediate purpose of the customer's request.