What is an example of a feature of an oil change according to the consultants?

The brand of oil used during an oil change is a key feature highlighted by consultants. This is because different oil brands can offer various formulations of oil, which may include specific additives or be tailored for certain engine types. The choice of oil brand can impact the performance and longevity of the engine, leading to recommendations based on quality, manufacturer specifications, or customer preferences.

While factors like longer engine life, cost savings, and customer satisfaction are important benefits associated with an oil change, they are outcomes rather than specific features related to the actual service itself. The feature being discussed is directly tied to the specifics of what is being used in the service, hence why the brand of oil is considered a central element in the oil change process.