What is NOT a benefit of recommending additional services to a customer?

Recommending additional services to a customer can provide several advantages, but there are also aspects that do not qualify as benefits. The option regarding staying open late to finish the repair does not align with the core purpose of recommending additional services.

The focus on customer service and vehicle performance highlights the main benefits of discussing additional services. When a shop recommends these services, it can enhance the overall service quality, leading to better vehicle performance for the customer. Moreover, these services can often be preventative in nature, helping customers save money by avoiding more costly repairs in the future.

However, keeping the shop open late speaks more to operational logistics rather than a direct benefit to either the customer or the service itself. This choice does not provide customers with enhanced service quality, performance, or cost savings, making it stand out as a non-benefit in the context of recommending additional services.