Which is NOT a benefit of recommending additional services to a customer who has left their car at your shop?

Recommending additional services can enhance customer satisfaction and the business's profitability, but it's important to recognize that not all outcomes of these recommendations are beneficial.

Focusing on the identified correct answer, the option stating that the customer will compare the prices of services with other shops highlights a neutral or negative aspect rather than a direct benefit of recommending additional services. This comparison could lead to potential skepticism about the value of the recommendations or deter the customer if they find better pricing elsewhere. This action does not inherently contribute to a positive relationship or increased loyalty with the shop, which is often the goal when offering additional services.

In contrast, the other outcomes, such as customers agreeing to additional services or returning for future services, directly tie into the advantages of fostering trust and establishing a working relationship with customers. Similarly, increasing the shop’s revenue is an obvious benefit of recommending additional services, as it can lead to higher transaction values. Therefore, the act of comparison does not serve as a benefit for the shop or the customer in the same way that fostering loyalty and generating revenue do.