Who is correct regarding the alternator and starter functions?

The answer indicates that neither Service Consultant A nor Service Consultant B is correct in their understanding of the functions of the alternator and the starter.

The alternator is responsible for generating electrical power while the engine is running, charging the battery and powering the vehicle’s electrical systems. It converts mechanical energy from the engine into electrical energy.

On the other hand, the starter's primary function is to initiate the engine's operation by cranking it when the ignition is engaged. It uses energy from the battery to turn the engine's flywheel and help it start running.

If both consultants misunderstand these fundamental roles—such as confusing the starter's role in starting the engine with the alternator's role in supplying power once the engine is running—then both would be incorrect, justifying the choice of "D. Neither A nor B." Having a clear understanding of these components is crucial for service consultants, as it ensures they can effectively communicate with customers about vehicle issues and recommended repairs.