Who is correct regarding the characteristics of front-wheel drive vehicles?

Service Consultant B is correct in highlighting the characteristics of front-wheel drive (FWD) vehicles. FWD systems are known for better traction in poor weather conditions due to the weight of the engine being over the drive wheels. This helps prevent slippage on slippery surfaces. Additionally, FWD configurations typically provide more interior space because they do not require a drive shaft to reach the rear wheels, making them popular in many compact cars and sedans.

Furthermore, FWD vehicles are generally lighter and more fuel-efficient compared to their rear-wheel drive counterparts. This contributes to a more compact design and can also offer advantages in terms of handling. By understanding these characteristics, Service Consultant B effectively communicates key aspects that can influence vehicle performance and customer satisfaction.